Acquistion Announcement: The PennO365 Project Team was recently informed that Ceryx was acquired by Dimension Data. According to Dimension Data, we should not see any short term impact: Ceryx will be a self-contained unit within Dimension Data, the Ceryx URL will remain the same , and the service will continue to be called Cloud Control. For consistency, Penn-produced documentation and announcements that previously referred to Ceryx Cloud Control will now use Cloud Control. For more information about the aquisition, see the. SUMMARY DESCRIPTION DATE REPORTED STATUS False positive spam issue affecting PennO365 service Users are noticing messages improperly flagged as spam and moved to spam folder 2/10/2018 ISC is working with Microsoft to resolve this issue iOS 11 native Apple Mail issues In the native Mail app (Mail.app) on your iPhone or iPad, you can't send or reply from your Outlook.com, Office 365, or Exchange Server 2016 email account after you upgrade to iOS 11. 9/20/2017 Advising not to use.
Use Outlook mobile app for the best experience. Cloud Cloud - Mailbox Enable function and the Cloud Control API The Cloud Cloud issues are ongoing and functionality such as mailbox enabling is adversely impacted. Please click for more details. 9/7/2017 ISC is working with the vendor to resolve the issue. Outlook 2016 Mac - Constant prompting Issue where users cannot authenticate into Outlook 2016.
1/4/2017 Workaround: Permissions set locally in O365 such as delegate, mailbox, or calendar will not appear or show up in Cloud Control If the user or someone with access to the O365 console set delegate, mailbox, or calendar permissions directly in O365, those permissions will not appear or show up in Cloud Control. 7/6/2016 Ongoing. There is currently no push from O365 to Cloud Control. In order to align the permissions, contact to unadopt and adopt the account. Calendar clients (in most cases, mobile clients) may not load or sync, or will load or sync very slowly This may occur if recurring events have not been set with an end date.
4/5/2016 Ongoing. To fix this issue, edit all recurring events by confirming/setting a specific end date using or the Outlook desktop client. User organizing the meeting receives multiple responses from an attendee The attendee responded to an instance of a recurring meeting using an iOS 9.x device. The device does not correctly parse the Exchange server response, and will continue to send the meeting response. 4/5/2016 Ongoing.
Apply the iOS 9.3 updates. Apple has documented this issue in the following article in the: User with Free/Busy permission can't open another calendar in Outlook for Mac A user grants you Free/Busy permission to their calendar, but when you try to open that user's calendar in Microsoft Outlook 2016 for Mac or Outlook for Mac 2011, you receive the following error message: 'Outlook cannot open the folder. You do not have permission to open this folder.
Contact for permission.' Ongoing For information on the cause of this issue, and how to resolve it, see Workaround: Attachments received as winmail.dat files When Office 365 users send mail with attachments to non-Office 365, non-Exchange users who are using Thunderbird or Apple Mail, those attachments are being received as winmail.dat files, instead of normal documents (docx, xlsx, pdf). Recipients using Outlook are unaffected, regardless of mail system. 12/3/2015 The Winmail.dat attachment may appear if your sender uses the Rich Text format (RTF) to send messages.
To avoid this problem, have your sender change the format of their message to either HTML or plain text. It's possible for your sender to adjust this setting on a per-contact basis. For more information, please have your sender review these instructions: Cannot delete some folders Some folders (like 'RSS Feeds1' and 'RSS Feeds2') cannot be deleted. The submitted report implies that MS has to fix it.
Windows 10 Mail client Windows 10 Mail client has limited functionality/security policy issues since O365 treats the client as a mobile mail client. Advising not to use. Use Outlook Mail client. Outlook 2010, 2013 continuous credential prompt Some users who have migrated to Office 365 are continually prompted for account credentials for both on-premise (Exchange) and off-premise (Office 365). 09/1/2015 Temporarily resolved for Outlook 2013 and 2016.
For Outlook 2010, please refer to the recommended workaround:. This workaround may reduce the frequency of the login prompt issue for a significant number of users and possibly eliminate it entirely for some accounts. Workaround: OneNote An O365 application OneNote has serious issues when a previous version is installed. Investigation is ongoing.
Some users cannot sign into Outlook 2016 for Mac. This workaround requires the LSP to delete passwords in Keychain Access.
Follow these steps to delete the passwords, and then relaunch Outlook, signing in with O365 credentials: Step 1: Quit Outlook and all other Office apps. Step 2: Launch Keychain Access ( Applications Utilities). Step3: Type Exchange in the search box located in the top-right corner of the Keychain Access dialog box. Step 4: In the left column under Category, select Passwords, highlight all the passwords that display in the corresponding window, and press the Delete key to delete the passwords. Step 5: Return to the top-right corner of the Keychain Access dialog box, enter Office in the search box, then under Category, select Passwords, and delete all items. Step 6: Enter ADAL in the search box, select Passwords, and then delete all items. Step 7: Quit Keychain Access.
Step 7: Launch Outlook, and sign in with O365 credentials. Microsoft has a useful tool for troubleshooting local machines called Support and Recovery Assistant (SARA) (. You can download this tool ( Windows only.) and troubleshoot a long list of Outlook related issues (not receiving password, credential prompts, calendar issues etc.) SPAM issues: If you are seeing a number of false positives being sent to your IT ORG, you can send us headers from the end user Outlook client to help us diagnose where the message was flagged as spam (note: you can do this also by visiting the MS connectivity analyzer above also) Here are instructions on how you should send ISC email headers so we can troubleshoot your issue: Locate the message in your inbox and open it.
I had this same issue and was able to resolve it. I found that the server settings in Calendar did not match the settings in Mail. Specifically, go to Mail Preferences Accounts and look for the 'internal server' for the exchange account and copy it.
Then go to Calendar Preferences accounts and look for the 'internal server' for the exchange account and paste the server from Mail. In my case Calendar was trying to use 'm.outlook.com' as the server and and after I replaced with the server from Mail that had a more specific name, the Calendar started syncing again. Still broken Unfortunately switching the account off and on again didn't work. And I couldn't find the Cache file for TimeZones - although I do suspect that time zones are part of the problem. The main issue (Calendar.app not syncing with Exchange) started when I switched time zones on - I have now switched it off but that doesn't help. I also upgraded to Yosemite recently and I'm pretty sure that's when calendar invites received through Mail.app started behaving oddly - beforehand I would just click Accept and the email disappeared.
Now nothing seems to happen. I have just installed the latest Outlook for Mac, which looks quite nice, but as far as I can tell there is a basic #fail in the UI - no swipe in the Calendar. If you want to change weeks or months you have to mouse click the left/right buttons in the banner. I'm simply not going to do that. Calendar.app lets you move really fast with two-finger swipes on the trackpad. So I'm still very keen to get Calendar.app working! Any other ideas?
'/' is different than ' '! I have experienced the same annoying issue (triangle with question mark and dialog box with the server sync error) for few days on OS X Yosemite. I solved the issue by going to Calendar - Preferences. Server Setting (tab) and changing Internal Server: server.name.eu Server Path: /EWS/Exchange.asmx to Internal Server: server.name.eu Server Path: EWS Exchange.asmx Once I type the server path with Windows style backslash ' ', the information changed to Internal Server: server.name.eu EWS Exchange.asmx Server Path: / and since then I do not get the server sync error anymore. I did the same for the External server path. Hope this helps! '/' is different than ' '!
I have experienced the same annoying issue (triangle with question mark and dialog box with the server sync error) for few days on OS X Yosemite. I solved the issue by going to Calendar - Preferences.
Server Setting (tab) and changing Internal Server: server.name.eu Server Path: /EWS/Exchange.asmx to Internal Server: server.name.eu Server Path: EWS Exchange.asmx Once I type the server path with Windows style backslash ' ', the information changed to Internal Server: server.name.eu EWS Exchange.asmx Server Path: / and since then I do not get the server sync error anymore. I did the same for the External server path. Hope this helps!